8 Resources Found
Children in Armed Conflict Accountability Framework: A Framework for Advancing Accountability for Serious Violations against Children in Armed Conflict
This Framework is a practical resource that promotes accountability for serious violations of international law committed against children in armed conflict (CAC). It responds to the significant gap that exists in preventing and remedying these serious violations - and is designed to assist policymakers and practitioners working at all levels to bridge this gap. It provides individuals and organizations working in child protection, justice, peacebuilding, and related fields with a comprehensive definition and structure for understanding CAC accountability and practical guidance for developing well-informed, context-specific, and feasible options for advancing CAC accountability.
Ten Steps to Setting Up Complaints and Response Mechanisms
8 March 2012
This short video is intended to share steps to establishing complaints and response mechanism (CRM). It features the Complaints and Response Mechanisms (CRM) Pilot in Dadaab refugee camp in Kenya in 2011. Complaints handling is part of the Humanitarian Accountability Partnership (HAP) Standard for accountability and quality management.
Guide for setting-up Child Friendly Complaints and Response Mechanisms (CRMs): Lessons Learnt from Save the Children’s CRM in Dadaab Refugee Camp
This resource provides guidance on creating a complaints and response mechanism (CRM) in a child-friendly manner. Using a pilot case study from Ifo Camp, Dabaab, North Eastern Kenya, this resource provides information on setting up a CRM, awareness raising, recording complaints, challenges, and lessons learned. The annex includes a stakeholder mapping tools used during their consultations with children.
Establishing Gender-Based Violence Standard Operating Procedures (SOPs) for Multi-sectoral and Inter-organizational Prevention and Response to Gender-based Violence in Humanitarian Settings
Developed in collaboration with UN agencies, government, and non-governmental and community-based organizations, this resource sets out the process for developing a standard operating procedure (SOP) to prevent and respond to gender-based violence (GBV) in various stages of an emergency. An SOP template is available beginning on page 7.
Children as Active Citizens: A Policy and Programme Guide
This resource considers commitments and obligations for children’s civil rights and civic engagement in East Asia and the Pacific. It aims to strengthen children’s civil rights and provides guidance on capacities, structures, and resources needed to strengthen children’s civil rights. The annex includes a checklist to assess children’s citizenship and civil rights at the national level. This resource is intended for decision-makers at the national level and service providers to realize civil rights for children.
Vetting Public Employees in Post-Conflict Settings: Operational Guidelines
This resource provides guidance on vetting in post-conflict settings. It includes an overview of factors that determine a vetting process, designing a vetting process, different types of vetting, and other relevant institutional reforms. The annex includes a vetting checklist, a capacity and integrity framework, and relevant conventions and codes for vetting in security and judicial sectors.
Model Complaints and Investigation Procedures and Guidance Related to Sexual Abuse and Sexual Exploitation
Developed by the IASC Task Force on Protection from Sexual Exploitation and Abuse, this resource details steps taken when NGO staff or UN agency staff are suspected of sexual exploitation and abuse of women or children. Intended to build a consistent approach across all agencies, this resource provides an overview of complaints mechanisms, investigation guidelines, and interviewing witnesses and victims. Interview guidelines pay special attention to interviewing children.
Gender-Based Violence: Care & Protection of Children in Emergencies, A Field Guide
Intended for staff in emergency situations, this resource focuses on the prevention of gender-based violence in emergency field operations. It includes Save the Children’s programming framework, principles, and process. Section III on page 9 provides an overview of international legal and policy instruments. Page 46 includes an implementation checklist.
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